Terms & Legal

Last updated: 7 October 2026

These terms are here to create clarity between us.

Galactiv8 brings together music, movement, creativity, education, events and experiences designed to support connection, self-exploration and expansion. These Terms explain the basis on which you may use our websites and services, what you can expect from us, and what we ask from you in return.

By using a Galactiv8 website or service, you agree to these Terms where they apply.

Some parts of Galactiv8 have additional terms of their own, including Music memberships, Events, Store purchases, VSE programmes and community spaces. Where additional terms apply, we will make them available before you purchase, book or participate.

Who We Are

Galactiv8 is operated by Galactiv8 Limited, a company registered in England and Wales.

Our registered company details appear in the Company Information section at the end of these Terms.

Unless stated otherwise, references to Galactiv8, we, us or our mean Galactiv8 Limited.

Using Galactiv8

You may use our websites and services for personal and lawful purposes.

We ask that you do not intentionally interfere with, misuse, damage or attempt to gain unauthorised access to our websites, apps, accounts, systems or other users' information.

Certain areas may require an account, membership or payment.

Where an account is intended for adults, you must meet the minimum age requirement shown for that service.

Age Requirements

Galactiv8 Music accounts, digital memberships and Constellation Community accounts are intended for people aged 18 and over.

Children and young people may attend designated Galactiv8 physical events where the particular event allows this, provided they are accompanied and supervised by a parent or guardian.

Individual events may have their own age requirements because of the venue, format, licensing conditions or nature of the experience. These will be made clear before booking.

Your Experience, Your Agency

Galactiv8 creates and holds spaces for music, movement, self-exploration, creativity, connection and personal expansion.

Your experience within those spaces is personal to you.

Our music, sound journeys, events, movement experiences, educational material and other offerings may be used as part of your own exploration, wellbeing or healing journey, but they are not medical treatment, psychological treatment, diagnosis or healthcare.

We do not promise or guarantee that any Galactiv8 experience will create a particular physical, emotional, psychological, energetic or therapeutic result.

You remain responsible for your own choices, boundaries and participation.

This includes listening to your body and nervous system, deciding how deeply you wish to participate, resting or stepping away when needed, and seeking appropriate professional support where this is right for you.

Galactiv8 takes responsibility for providing its services with reasonable care and skill. Nothing in these Terms removes any responsibility or legal right that cannot lawfully be excluded. UK consumer law does not allow a business to contract out of core statutory rights or liability for death or personal injury caused by negligence. GOV.UK

Music, Frequencies and Sound Experiences

Galactiv8 Music includes music composed and presented using approaches including 432Hz tuning, The Harmonic BPM System, binaural audio, sound journeys, meditation and other frequency-based or embodied experiences.

People can respond to music and sound in very different ways.

Descriptions of energy centres, frequency, embodiment, consciousness, nervous-system experience, healing or expansion describe the intention, creative framework or experiential context of the music.

They should not be understood as a guarantee that the music will diagnose, prevent, treat or cure a medical or psychological condition.

You are responsible for deciding whether and how you engage with these experiences.

Events and Physical Participation

Galactiv8 events may include dancing, movement, live music, electronic music, sound journeys, meditation, outdoor environments and other physical or sensory experiences.

Participation is always your choice.

You are encouraged to move within your own limits and to rest, sit down, leave an activity or ask for assistance whenever you need to.

You remain responsible for your own personal belongings and for making appropriate choices about your participation.

Where an event includes particular physical, environmental or sensory considerations, we will aim to make relevant information available beforehand.

Parents and guardians are responsible for supervising children attending with them.

More detailed rules relating to tickets, cancellations, venue access and attendance will appear in our Event & Ticket Terms.

Photography and Filming at Events

Photography, audio recording and filming may take place at Galactiv8 events.

We may use this material to document our gatherings and share Galactiv8 through our websites, social channels, films, promotional material and other media.

We aim to capture events respectfully.

If you would prefer not to be individually photographed or filmed, please tell a member of the Galactiv8 team.

Where we intentionally feature an identifiable child prominently in our media, we will seek appropriate permission from their parent or guardian.

Further information about how identifiable photographs and recordings may be handled as personal information is contained in our Privacy Policy.

Memberships and Subscriptions

Some Galactiv8 services may be offered through paid memberships or subscriptions.

Before you subscribe, we will make clear:

what is included;
the price;
how often you will be charged;
whether the subscription renews automatically;
how you can cancel; and
any additional conditions applying to that membership.

Specific terms for Galactiv8 Music memberships will be provided separately.

We will not use these general Terms to remove cancellation or consumer rights that apply under law.

Digital Content and Downloads

Some Galactiv8 products may be provided as digital downloads or streamed content.

Where you ask us to provide digital content immediately, we may ask you to expressly agree to immediate supply and acknowledge that this can affect your statutory cancellation rights.

For UK customers, digital content supplied immediately can only cause the usual 14-day cancellation right to be lost where the required express consent and acknowledgement have been obtained. GOV.UK

Any specific licence governing a download will be shown when you purchase it.

Unless we explicitly say otherwise, purchasing music or another digital product gives you a personal-use licence rather than ownership of the underlying copyright.

Store Purchases

Physical products purchased through Galactiv8 Store will be subject to additional Store terms covering matters such as delivery, returns, cancellations and faulty products.

Nothing in our terms limits statutory consumer rights.

For UK distance sales, consumers normally have cancellation rights for many goods and services, subject to specific exceptions and different rules for digital content. GOV.UK

VSE and Educational Experiences

Galactiv8 VSE may provide courses, educational material, live sessions and other learning experiences.

These are intended for personal learning and exploration.

Unless expressly permitted, course materials, recordings, teaching materials and other content may not be reproduced, distributed, resold or used to create competing commercial material.

Participation in educational material does not create a professional, medical or therapeutic relationship between you and Galactiv8.

Specific programme terms may apply where appropriate.

Constellation Community

Constellation Community is intended to provide a space for adults to connect, communicate and share.

When community posting and messaging features are available, members will be expected to engage respectfully and responsibly.

Content posted by individual members reflects their own views and experiences and does not necessarily represent Galactiv8.

We may remove content, restrict access or suspend accounts where reasonably necessary to protect the community, comply with law or enforce our Community Terms.

Separate Community Guidelines and Community Terms will apply.

Intellectual Property

Unless otherwise stated, the Galactiv8 websites and services, including our music, recordings, text, graphics, images, videos, branding, logos, designs, software, educational material and other original content, are owned by Galactiv8 Limited or used with permission from the relevant creator.

You may enjoy Galactiv8 content for your own personal use in accordance with the service or licence through which it is provided.

You may not copy, reproduce, redistribute, sell, commercially exploit, modify or republish Galactiv8 content without permission unless the law allows you to do so.

Artists and creators contributing music to Galactiv8 will have separate agreements governing ownership, licensing and distribution.

Availability and Changes

We want Galactiv8 to remain alive and evolving.

We may update, improve, add to or discontinue parts of our websites or services from time to time.

Where a change materially affects a paid service you are already entitled to receive, we will act reasonably and in accordance with applicable consumer law.

We do not guarantee that every website, app or feature will be continuously available without interruption.

External Services and Links

Galactiv8 may contain links to or integrate services provided by other organisations, such as payment providers, music platforms, video platforms or social networks.

Those organisations may have their own terms and privacy policies.

We are not responsible for the independent content or operation of a third-party service merely because we link to or integrate with it.

Payments

Payments may be processed through third-party payment providers such as Stripe.

We do not normally receive or store your complete payment-card details.

Prices, applicable taxes and recurring-payment information will be shown before you confirm a purchase.

Refunds, Cancellations and Statutory Rights

Specific cancellation and refund rules depend on what you are purchasing.

Music memberships, event tickets, physical goods, digital downloads and educational programmes can each have different legal and practical arrangements.

The relevant terms will be shown before purchase where additional conditions apply.

Nothing in these Terms reduces the consumer rights you have under applicable law.

We will keep our consumer-facing terms clear and balanced. Under the Consumer Rights Act, unfair consumer terms are not binding, and terms must be fair and transparent rather than disproportionately weighted in favour of the business. GOV.UK

Limitation of Responsibility

We are responsible for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.

We are not responsible for losses that are unrelated to our breach, could not reasonably have been foreseen, or arise from circumstances genuinely outside our reasonable control.

Where you use Galactiv8 for personal purposes, we do not exclude or restrict liability where doing so would be unlawful.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

Personal Responsibility

You take part in Galactiv8 experiences voluntarily and at your own discretion. You remain responsible for your own choices, wellbeing, boundaries and level of participation.

Where an experience involves movement, dance, meditation, sound, self-exploration, emotional processing or other embodied practices, you are responsible for deciding whether taking part is right for you, and for stopping, resting or seeking support whenever you need to. If you have a health condition, are pregnant, or are unsure whether an experience suits you, please speak to a suitably qualified professional before taking part.

Galactiv8 experiences are creative and personal-development experiences. They are not medical, psychological or therapeutic treatment, and they do not replace professional advice.

To the fullest extent the law allows, Galactiv8 is not responsible for loss, injury or harm that results from your own choices, your own responses to an experience, or from you taking part beyond your own limits or against guidance given by our team.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for our duty to provide services with reasonable care and skill, or any other liability that cannot lawfully be excluded.

Privacy and Cookies

Our Privacy Policy explains how we collect and use personal information.

Our Privacy Policy explains the technologies used on our websites and how you can manage your choices.

Changes to These Terms

We may update these Terms as Galactiv8 evolves or where legal or operational requirements change.

The date at the top of this page will show when the Terms were last updated.

If a material change affects an existing paid membership or service, we will provide additional notice where appropriate.

Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you in the country where you live.

Nothing in these Terms is intended to prevent a consumer from relying on legal rights that cannot validly be excluded by choosing English law.

Contact

If you have a question about these Terms, you can contact us at:

Email us